Frequently Asked Questions

Trading Times and School Terms

White Dog Studio runs to coincide with Victorian School Terms.

Courses and classes run throughout the term (full schedule)

The terms for 2017 are as follows:

Term 1 – 30th January to 31st March (9 weeks)
Term 2 – 17th April to 30th June (11 weeks)
Term 3 – 17th July to 22nd September (10 weeks)
Term 4 – 9th October to 22nd December (11 weeks)

Strength classes do not run throughout the school holidays

We run on a reduced timetable between Christmas and New Year.

White Dog Studio is closed for business on all Public Holidays

Making purchases and booking classes

We offer amazing self-service capability via the MindBody Online app. Download it and you can:

  • Register yourself
  • Make purchases
  • Book and early cancel (up to 4 hours before the class starts) drop in classes

If a class is fully booked you can join the waitlist and receive an email once you’re placed in class, which will happen if someone early cancels from the session (early cancellation is possible until 4 hours before class commences).

If a class is fully booked AND the waitlist is also full, the SIGN UP button will not be available on the timetable and it is highly unlikely that you would be able to get a spot in that class.

Please note, the booking system will move you from the waitlist up until four hours before class if possible, so it’s important to keep an eye on your inbox until that time.

If you are experiencing tech issues with MBO or would like to book a class for the entire term contact us via email at or you can phone or SMS us on 0437 776 291.

Get the mind app

Class types

We have four different types of classes – Restricted Courses, Open Courses, Casual Classes and Small Group Classes

Restricted Courses
Strength classes.
These are set up so that you can measure your growth and are a commitment for the entire term. These can only be attended by purchasing a non-refundable and heavily discounted course pass. All courses are commitment for the term and can be purchased online and then booked in contacting our team at

Open Courses
Evening Classes.
These are set up so that you can measure your growth throughout the term. These can attended by anyone with a class pass or membership.These can be attended casually if a place is available. All courses can be purchased online and then booked in contacting our team at

Casual Classes
All other classes outside these times/class types.
These can be booked online at your leisure through the MBO app.

Small Group Classes
These classes are for pre- and post-natal women and those who are undergoing rehabilitation.
These classes are casual and can be booked at your leisure through the MBO app but have very strict class sizes.

Booking appointments for 1:1

For 1:1 Appointments, purchase the 1:1 credit (Pilates/Remedial Massage) online, email the receipt to and we will call you to book an appointment time.

1:1 Appointments with Heath are claimable as Remedial Massage, as he is a Remedial Masseur.

The studio

We want you to feel at home. Our waiting area has tea and water, plus plenty of reading material, and relaxing tunes. You are more than welcome to sit and chill out before and after sessions.

Lots of clients like to arrive early and warm up with spiky balls and there are some mats for your own warm up or extra cool down after class.

The toilets and change rooms are located in the back corner of the studio.  And there is a fridge available for your use.

What to wear or bring

Pilates, Yoga, and Reformer: Bare feet.

HIT/Fitness classes: Often involve running, so you can do either barefoot, in trainers, or barefoot style shoes.

Strength training: Shoes all round please.

Wear clothes appropriate for working out to all classes.

Meditation: No special clothes are necessary. Feel free to bring any blankeys, shawls, clothing that you like to have with you or on you to be warm and comfortable.

What Level should I be in?

Yoga/Pilates: We generally recommend 3 – 5 All Levels classes for people who are not currently exercising before considering a level 2 class. Level 2 classes can be your first class if you have a regular exercise routine that needs more core strength/flexibility or if you have recent experience in Pilates/gymnastics/yoga/general strength training. IF ENTERING A LEVEL 2 CLASS AS YOUR FIRST CLASS IT IS IMPERATIVE THAT YOU INFORM YOUR INSTRUCTOR.

HIT/Strength Training: Our classes are designed for all-comers and all levels. Our instructor can work all of you to your own particular level, even beginners.

If you’re injured or returning from injury: Join our Small Group Pilates sessions, and start out with a Pilates Introduction Pack. You’ll get a 1:1 and two classes which is often enough to get you into regular classes.

Pre and post natal

Prenatal: if you’re already strong and have a regular exercise routine you will do just fine in any of our classes, so long as you work at a level that is safe for you. If not, you will definitely want to start with Level 1. After the first 12 weeks of pregnancy we recommend you progress to Small Group Pilates only, so we can ensure you’re well looked after.

If you’re postnatal and want to feel strong, safe and supported as you return from pregnancy we strongly recommend Small Group Pilates: start with our Pilates Introduction Pack so that we can spend a 1:1 getting to know you and your situation. Once you’re ready you can then progress to general group classes.

Suspension and Cancellations of membership

Please contact us for suspension of your membership/subscription at least 7 days beforehand

  • You cannot book when on suspension so take this into account regarding your return date
  • Please contact us 28 days for cancellation of your membership/subscription, charges will continue for the 28 days and classes can still be attended for that period

All suspensions/cancellations should be in writing to